FAQs

Do you provide a Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill

  • Make sure to save a copy or picture of your Good Faith Estimate

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Do You Offer Emergency Visits/Crisis Services?

This is a solo outpatient practice and I am not able to accommodate emergency visits for new or established clients. In this case, I will refer you to contact a crisis resource or visit your local emergency department. I will do my best to get you scheduled for an appointment as soon as possible, but please take this into consideration when you inquire as a new client.

Need Crisis Support?

Do you take insurance?

I am currently not accepting insurance. I am not in-network with Medicaid or Medicare.

As a Private Pay/Out of Network (OON) client, how do payments work?

The deposit for your 60-minute intake session is due at the time of booking ($100) to reserve your session spot. The remainder of the fee is due the day of our session. For all follow-up sessions, an invoice will be sent to your email address via the client portal on the morning of our scheduled session. If the invoice is still outstanding at the time of our session, your card on file will be charged before we begin. Superbills will be provided upon request. We cannot guarantee that your insurance will reimburse you for services so please check with them ahead of time or ask us to verify this for you prior to scheduling a session. Superbills do include your diagnosis as required by insurance companies, so please be aware of this.

What is Reimbursify? How does it work?

You can submit superbills directly to your insurance for free, usually through their website if you have an online account. Alternatively, you can use Reimbursify. Reimbursify is a service that enables you to verify your OON (out-of-network) benefits, submit claims, and receive reimbursement for services that you’ve paid out-of-pocket for. Reimbursify tells you:

  • How much your deductible is for out-of-network services

  • The remaining amount of your out-of-network deductible (year to date)

  • The percentage that the insurance company reimburses you after the deductible has been met

    • For example, let’s say your insurance company reimburses you 65% once your deductible is met. You attend a 30 minute medication management session, make the full session payment of $150 at the time of service, and receive a superbill (receipt) for the session. You submit that receipt via Reimbursify for reimbursement. Once processed by your insurance, you would receive 65% of that session fee back from your insurance company

If I need to call my insurance company, what should I ask them about Out-of-Network (OON) reimbursement?

  • Does my insurance plan provide out-of-network reimbursement for mental health services?

  • Do I need to meet a deductible before I can be reimbursed?

  • What percentage of the fee will be covered by my insurance plan?

  • How many sessions will be covered each year?